Frequently Asked Questions

Most complete paint jobs are completed within 3-5 business days. However, the exact timeline depends on several factors including the extent of preparation needed, the complexity of the color change, and our current workload. During your initial consultation, we'll provide a more accurate timeline for your specific project.

Yes! We stand behind our work with a comprehensive lifetime warranty on paint adhesion and finish durability for as long you own the vehicle. This warranty covers peeling, flaking, and delamination under normal use conditions. We'll provide you with complete warranty details when you pick up your vehicle.

Absolutely. We use computerized spectrophotometer technology to analyze your existing paint and formulate exact color matches. This technology allows us to match even older, faded, or discontinued colors with remarkable precision. In most cases, the repair is completely invisible to the eye.

We use only premium automotive paints from top manufacturers including AkzoNobel, PPG, and BASF. These are the same quality finishes used by major automotive manufacturers. We offer various finish options from basic solid colors to premium metallic, pearl, and candy finishes to meet your preferences and budget.

No, we'll handle all removal and reinstallation of trim, emblems, door handles, mirrors, and other accessories as part of our service. This ensures proper masking and prevents damage to your vehicle's components. Everything will be professionally reinstalled before you receive your vehicle.

Yes, we work with all insurance companies and can handle the claims process for you. We have established relationships with major insurers and understand the documentation requirements. Simply bring your insurance information to your initial estimate, and we'll coordinate with your adjuster to get your vehicle repaired as quickly as possible.

Yes, we can help coordinate rental cars through your insurance company. Many policies cover rental costs during repairs. We'll work with your insurance adjuster to ensure you have transportation while your vehicle is being repaired. We can also recommend local rental car agencies if needed.

Our certified technicians will perform a thorough assessment using precision measurement equipment. Most frame damage is repairable, though the extent determines whether frame straightening or panel replacement is appropriate. We'll provide you with a detailed explanation and recommendations along with your estimate.

OEM (Original Equipment Manufacturer) parts are made by the vehicle's original manufacturer and are identical to what came on your vehicle. Aftermarket parts are produced by third-party manufacturers and may vary in quality and fit. We typically recommend OEM parts when available for the best fit and finish, but we'll discuss your options based on your insurance coverage and preferences.

We recommend waiting at least 30 days before your first wash to allow the paint to fully cure. When you do wash, use a pH-neutral car wash soap and avoid harsh chemicals or abrasive materials. Avoid automatic car washes with brushes for the first few months. We'll provide you with detailed care instructions when you pick up your vehicle.

Yes, we provide free, no-obligation estimates for all our services. You can stop by our shop for an in-person estimate, or you can send us photos and project details via email for a preliminary estimate. Please note that final pricing may vary based on our detailed inspection.